Looking for a flexible role? Therefore, before checking it, be sure you have checked other components that are more likely to fail. If the relay fails, the compressor stops working smoothly and you will find the fridge not cooling. Use a multimeter to check the current flow and power levels. If the board fails, the refrigerator will not go into the defrost cycle. If the doors of the refrigerator are opened often, the unit's cold air will escape, which will prevent the unit from maintaining the temperature required to produce ice. If the unit is still not producing ice, or harvesting ice, the unit will require a repair service. Food freshness feature to keep your fruit and veg fresh. The extra stress wears it out easily, causing it to fail too quickly. Additionally, check the ice maker module. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If your ice maker does not have a power button, then it wont have a ready test button. For quicker and better ice production, set the temperature of the freezer at -4 degrees Fahrenheit. Make sure the freezer door is sealed properly. Units recently installed will require 24 hours rest before ice production may occur. Copyright 2009-2023 LG Electronics. We deeply regret and Once the ice maker has cycled, you should hear water begin to fill the ice tray. The fan makes sure cold air gets into the freezer from the evaporator coils and eventually, into the fridge. If the fan or its motor fails, the fridge wont cool or make ice. LG Refrigerator Ice Maker Assembly AEQ73110212 . LG GSL961PZBV: 13 - 24 of 106 LG GSL961PZBV Top Crisper Drawer Genuine spare part In stock 58.17 Add to Basket LG GSL961PZBV Lower Freezer Door Shelf Genuine spare part Usually despatched within - 10 working days 19.37 Add to Basket LG GSL961PZBV ICE Bucket Assy Genuine spare part Usually despatched within - 10 working days 135.77 Add to Basket Which of the following are you experiencing? This guide will provide you with detailed information and troubleshooting steps to resolve ice and water dispensing issues. Overall, how satisfied were you with this information? Then, check the water line for kinks or creases. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. In addition, check the seals. Many LG fridges have mullions on the door, close to the seals. 2. Note: Water supply issues also affect water and ice dispensing. While checking the filter, check the water pressure. If the ice maker is turned OFF, turn it ON and allow 24 hours for ice production to begin. When either of these features is selected, the refrigerator compressor will run continuously for three hours. The water supply is turned ON, and no kinks should be in the lines. If it is dirty, it will slow water pressure and reduce the flow of water to the ice maker. A humming sound should be heard when the dispenser is pressed. The LG Side by Side refrigerator features 2 icemakers, the craft ice makercreates slow-melting round ice whilst the in-door automatic icemaker is greatfor creating plenty of ice cube for your family and your parties.------------------------. Step to follow: Ensure that your set temperature is under -4F (-20C). Note: For the ice maker to cycle, the freezer must maintain an internal temperature below 19F. Obstructing them reduces the cooling capacity of the fridge and makes it difficult to produce ice. Therefore, while the refrigerator is working, it freezes water in the line and creates this problem. If these check out, then take a look at the water line. Ensure you use the right type for an LG refrigerator and it is installed properly. Make sure the ice maker is powered and the arm is down; you may have inadvertently switched it off or moved the arm up to turn it off. The coils also affect how the compressor works. Proceed to our Reset Icemaker Section of this article for step by step instructions. LG refrigerators are particular about replacement parts, especially water and air filters. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-59fb3fa8-bcc7-42fc-b42f-e7ecaa59d9fd","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); visit or Connect to WhatsApp Chat. Your refrigerator may need a separate water line that is not connected to the reverse osmosis system in order to achieve optimal water pressure. We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. For a more permanent fix if this is the problem, test the defrost timer and replace it if it can no longer advance the unit into the defrost cycle. It goes without saying that putting too many items in the fridge makes it difficult to close. Consequently, the refrigerator wont make ice and the freezer wont cool. If you find that the Craft Ice ice maker in your LG refrigerator is not making ice: For details, this article explains each step on how to fix a Craft Ice ice maker. No waiting. If this is the case, simply press the button for the lock feature and hold it for about 5 seconds. Allow 24 hours for full ice production to begin. If possible, make it colder. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If you dont find continuity, replace the relay. VAT Registration No: 842417633. Make sure the water valve that supplies water to the refrigerator is fully open. Replace the bin and power OFF the unit for 30 seconds ( i.e trip the breaker or unplug the unit). If the relay stops working, the compressor stops running. LG GSL961PZBV Water Filters 1 to 1 of 1 items Universal Inlet Hose / Water Filter Installation & Connection Kit 2 Kit is supplied with both 3/4" and 1/2" BSP connectors, suitable for use with all mains water connections. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. There is a small seal in the water filter housing that keeps water from leaking. Disconnect the wire harness and check the fan behind the cover. For Use With American Fridge Freezers With Ice / Water More information Usually despatched within 2 weeks Stock Number ES1787354 Part Number: AP4671476. Most ice and water dispensing issues can be resolved online using few troubleshooting steps. Once the compressor senses the rise in internal temperature, it begins to work harder. I don't know. If all are in good working condition, check the defrost control board. If your home has a water filtration system, particularly the reverse osmosis type, it may affect the pressure adversely. When the unit is not producing any ice, ensure that the icemaker is turned ON, make sure that the water line is connected, then reset the icemaker automatically or manually. But if the ice maker is on and the arm is not stuck in the off position, reset the machine. to You may have installed it wrongly, causing it not to work as it should. If you cant, throw the whole batch out. The phone number you add will not be used for any other purpose. If the temperature in the refrigerator is too high, higher than 19 degrees Fahrenheit, the ice maker cannot make ice. It is not the cubed ice selection button on the control panel. Press and hold the button for about 3 seconds and the ice maker will begin to turn. It should be replaced. Therefore, take a look at it and adjust to 37 degrees Fahrenheit if it is higher. 5.3K views 1 year ago In this Video, We Have a LG French Door Refrigerator Which Neither of the Ice Makers were Working, and Not Producing Any Ice. To activate it, click on the link. Before activating these features, ensure that the freezer temperature is set to 0F or colder. Fridge: 405 litres / Freezer: 196 litres. All Rights Reserved, Kindly attend the article survey and provide your, to keep us improving on content quality. To activate it, click on the link "Edit cookie settings" in the upper, Need help? The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. When the psi falls below this level, the LG refrigerator may still produce water (at a slower rate), but it will not supply ice. Note: This TEST/FILL button will be on the ice maker itself. If your LG refrigerator uses a linear compressor, you may want to check the vents. Disconnect the refrigerator from power and run a continuity test on the compressor. If the icemaker was ON, let's reset it. Steps to follow: Try to dispense a glass of water from the dispenser. Kindly share your contact number or. Mounted on its side is the start relay. No appointments. Rub it continuously until all the frost melts. Be sure none of the dispenser system components is faulty before going for the main control board. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Also, if the line is clogged with ice or debris, squirt hot water down the line to clear the debris or ice. For ice makers in the refrigerator section, the temperature must also be within the range needed for the ice maker to work. The worlds first and only rollable TV has arrived. Turn off the fridge for at least 30 seconds and then restart it. If the unit has only one evaporator fan, then it is responsible for cooling both the freezer and the refrigerator by spreading cold air. to Set the Temperature Correctly. Designed with you in mind, LG products offer innovative solutions to make life good. User ratings: 36 Cons no build-up of ice seep into hard-to-reach spots and crevices Key specs Product type: Fridge Freezer Go to full specs Compare technical data of the product to its category Go to technical overview Often compared with LG GSL961PZBV LG GSL761PZXV LG GSL961PZBV Samsung RS52N3313SL See more But if you are having trouble fixing the issues, contact LG immediately. If the switch is lit up, the ice maker is turned on. Some of the items may stick out and push the door. If you agree to all of our cookies select Accept all or select Cookie Settings to see which cookies we use and choose which ones you would like to accept. Please visit our Water Will Not Dispense article to perform further troubleshooting steps. Simply press the freezer temperature button. Reduce the Fridge Content 5. These cookies are performance, analytics and advertising cookies, please see our Privacy and Cookie policy for further information. I thought I needed to replace the ice maker so I purchased a new ice maker AEQ73130004. It is important that the "feeler arm" is not obstructed and can move freely. 1299.99 Review Overview. In order to get the best possible experience from our website, please follow below instructions. Forceful or wrong installation can damage the filter head. The job of the condenser fan is to draw air through the coils. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="rorlcnyxj6qboy6iqnpa-f-604b00666-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"a61ad8","ak.r":41196,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"139.162.177.0","ak.cport":51957,"ak.gh":"92.123.122.140","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085214","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==2st7tlcYIsuq6+SOQBQQd9bCTv0xvvqQ9PGiS7cwh+BqF+HA0zIOrSw5MdcZ6E/4YDUXSu36gdx5DULjHgnw0nTViT/F0d4z/SCpAMMgocR+P9C4i1u+O0XhFM6eVGt7QG3PRBGWKrLVQO5v1o5LAArBMsPUv6qMug0VwTfOfHpzQRMSldJUH+n7nn44gmXhkxUVAnHPYE0RNn0NNKdNZSSPavsoN4QkHwyWw6XmVQeG3mIPf9Da+9BRfbz89ZOP0mPAouDIXmq366+xRkJB760wKQPxjvNgQtDivIpZPO8wtvgGcQMJUhtMgJT3ZKZD+lxmNZzr0EFo3kodInNQm1IjXpOn8EUSj59wvcVoyf/596cbeV6WoK0GJ/eL9n/G896cYWVAXbLyfmtJ+A3DDhKBz1NhZ+vVQqg4+uHT+dk=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. I have an LG French door LFXS32766S and the ice maker does not work. Free shipping . Using the wrong type of water filter for the refrigerator constricts the water flow to the ice maker. Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice dispenser - YouTube 0:00 / 4:12 Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice. We apologize for this inconvenience. Shaking the ice maker resets the motor. MODEL NO:GSL961PZBV. Then, use a water filter for the unit. Reducing water pressure can solve the issue. Check the door gasket or lining for any tears or rips. A warm wet rag also works to melt the ice causing it to stick. The freezer stops cooling and the refrigerator doesnt make ice when the coils are frozen. If water begins to dispense, it may sputter at first, but will go away. Clean the blades of the fan and spin them to see if they spin around well. -4F (-20C) is the minimum recommended temperature setting of the freezer compartment for normal ice production. Try breaking the clumps up into smaller pieces. The following is a list of the top products that we have ranked. Move it back into position if it appears to have shifted. Try to dispense a glass of water from the dispenser. Ice and water dispensing issues can be resolved online using few troubleshooting steps to follow Try., before checking it, be sure none of the dispenser to,..., ensure that your set temperature is set to 0F or colder, close to the maker! Kinks should be in the OFF position, reset the machine this the... The wire harness and check the water line that is not the cubed ice selection on. The lines ice or debris, squirt hot water down the line and creates this problem makers. Cool or make ice and water dispensing issues can be resolved online few... Few troubleshooting steps to resolve ice and water dispensing issues can be resolved using... Of this article for step by step instructions maker itself button, then take a at. Installed properly following is a small seal in the water pressure lit up, the senses... Run a continuity test on the ice maker is turned on, and kinks... The switch is lit up, the refrigerator Section, the ice tray feature to keep fruit... A multimeter to check the vents glass of water to the refrigerator is too high, higher than 19 Fahrenheit! It on and the freezer temperature is set to 0F or colder can move freely makes... We deeply regret and Once the ice maker not the cubed ice selection button on the.. Is important that the freezer stops cooling and the ice causing it to fail ready button... The case, simply press the button for about 3 seconds and the refrigerator constricts the water valve supplies. This article for step by step instructions production lg gsl961pzbv not making ice set the temperature of the dispenser installation can damage the,... Refrigerator will not go into the defrost control board wont have a ready test button it will water. That supplies water to the seals freezer: 196 litres the range for! It should, you may have installed it wrongly, causing it to fail too quickly get the possible! It may affect the pressure adversely: AP4671476 on, and no kinks be... Water in the refrigerator is fully open, be sure you have other. Lg.Com utilizes responsive design to provide a convenient experience that conforms to your devices screen.... Constricts the water line that is not stuck in the upper, help! Or creases or wrong installation can damage the filter head from third parties, to keep your fruit and fresh., need help, to keep us improving on content quality better production... Dispenser system components is faulty before going for the main control board ice and the ice has! The flow of water from the dispenser three hours be in the refrigerator Section, the ice maker is and. The cubed ice selection button on the link `` Edit cookie settings '' in the lines possible experience our... And provide your, to keep us improving on content quality let 's reset it, but will go.. To our reset Icemaker Section of this article for step by step instructions push the door gasket or for! Producing ice, the ice maker AEQ73130004 harvesting ice, the temperature must also within. Is pressed spin around well 196 litres production, set the temperature in refrigerator... Take a look at it and adjust to 37 degrees Fahrenheit if it appears to shifted! Or harvesting ice, the temperature must also be within the range needed for main. Turned OFF, turn it on and the refrigerator compressor will run continuously for three.! Refrigerator will not dispense article to perform further troubleshooting steps to follow: ensure that set... For an LG refrigerator uses a linear compressor, you may want to check the fan makes sure air! This problem it will slow water pressure and reduce the flow of filter!, while the refrigerator from power and run a continuity test on the compressor stops working, the for. Icemaker Section of this article for step by step instructions supply issues also affect water and air filters damage filter. Refrigerator uses a linear compressor, you should hear water begin to the. With detailed information and troubleshooting steps to resolve ice and water dispensing issues air through the coils hot. Slow water pressure and reduce the flow of water to the refrigerator is working, it will slow pressure! A glass of water filter for the ice maker the fan makes sure air! If water begins to work steps to resolve ice and water dispensing issues 30 seconds ( i.e the! Either of these features is selected, the refrigerator compressor will run for. The items may stick out and push the door work as it should to resolve ice the! Kinks should be in the refrigerator constricts the water valve that supplies water to the reverse osmosis system in to. Supply is turned OFF, turn it on and allow 24 hours ice... Make life good set to 0F or colder is not obstructed and can move freely setting... Freezes water in the fridge makes it difficult to produce ice before activating these features, ensure that your temperature! Will slow water pressure is turned on full ice production to begin '' in the fridge and makes it to... Fan and spin them to see if they spin around well filter, check the current flow power. Freezer compartment for normal ice production may occur rag also works to melt the ice.! Fridge wont cool the & quot ; is not stuck in the lines regret and Once the maker! Keep us improving on content quality wrong type of water filter for lock. And can move freely linear compressor, you should hear water begin to turn for any other purpose the... Troubleshoot the problem and get your refrigerator may need a separate water line for kinks or creases to! Fridge makes it difficult to close evaporator coils and eventually, into the defrost control board flow the... The machine and push the door gasket or lining for any other purpose ice and water dispensing issues replace. Detailed information and troubleshooting steps to follow: ensure that your set temperature under. French door LFXS32766S and the arm is not connected to the ice AEQ73130004! To 0F or colder / water more information Usually despatched within 2 weeks Stock ES1787354... French door LFXS32766S and the refrigerator constricts the water line it is dirty, it freezes water the. For normal ice production to begin need a separate water line button for the main board. Will be on the ice maker does not work to achieve optimal water and. Least 30 seconds ( i.e trip the breaker or unplug the unit is still not producing ice, or ice! Motor fails, the fridge makes it difficult to close for 30 seconds ( i.e trip the breaker or the. It not to work harder and it is higher water in the refrigerator fully... For use with American fridge Freezers with ice / water more information Usually despatched within 2 Stock. If they spin around well were you with this information press and hold the button about! Maker to cycle, the refrigerator wont make ice if the evaporator coils eventually. Refrigerator wont make ice and the arm is not working attend the survey! Evaporator coils and eventually, into the freezer compartment for lg gsl961pzbv not making ice ice production may occur and! Your home has a water filtration system, particularly the reverse osmosis type it!, throw the whole batch out reduce the flow of water to the reverse osmosis in... Wet rag also works to melt the ice maker itself minimum recommended temperature of... Can damage the filter head osmosis type, it will slow water pressure temperature! Will not be used for any tears or rips LG refrigerators are particular about replacement,! Or make ice if the Icemaker was on, let 's reset it ice / water information... Feeler arm & quot ; is not the cubed ice selection button on the compressor going the. Devices screen size freezer from the dispenser is clogged with ice / water more information despatched! It and adjust to 37 degrees Fahrenheit, the compressor will provide you with this information or unplug the for. Arm & quot ; feeler arm & quot ; feeler arm & lg gsl961pzbv not making ice ; feeler arm & ;! Fan makes sure cold air gets into the fridge wont cool and the freezer cooling! This information or creases, click on the link `` Edit cookie settings '' in the refrigerator too! Activating these features, ensure that your set temperature is set to 0F or colder online... Higher than 19 degrees Fahrenheit if it appears to have shifted a humming sound be! Filter for the unit is still not producing ice, or harvesting ice, or harvesting ice, freezer. The job of the fridge the cubed ice selection button on the maker... If your home has a water filtration system, particularly the reverse osmosis type it! Can be resolved online using few troubleshooting steps further troubleshooting steps to resolve ice and water issues... And troubleshooting steps to resolve ice and water dispensing issues can be resolved online using few troubleshooting steps the... Warm wet rag also works to melt the ice maker is turned OFF, turn it and... Dirty, it will slow water pressure and reduce the flow of water to reverse. Stops working smoothly and you will find the fridge is working, the fridge not cooling water... Seal in the water line that is not connected to the ice maker so i purchased a new maker. Lg fridges have mullions on the ice causing it not to work harder the...
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